Why User Adoption belongs to the Agenda of any CEO
User adoption of technology services is challenging. With the cloud services, this is becoming a critical success factor for all in the industry. Let’s face it, a half-way implemented solution does not bring the expected value to the customer, and due to low swapping cost, it is an instant risk for the technology provider. Together […]
MTV is Rolling Out New CRM Deployment and Sales Processes with Happit
Putting new sales processes into practice meant extensive amount of employee training for MTV. Happit Single Click learning service was a vital part of the CRM deployment project because it was used to provide end users the CRM training within the CRM user interface making adoption of new sales processes much faster and more effective.